Privacy Policy

Effective Date: May 1, 2026

Welcome to The Linen Rose Bakehouse (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, subscribe to our services, join our mailing list, or otherwise interact with our business.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, sign up for subscriptions, join our email list, or contact us, we may collect:

• Name

• Email address

• Phone number

• Billing address

• Shipping or delivery address

• Payment information (processed securely through third-party payment providers)

• Order history

• Subscription preferences

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Pages viewed

• Website activity and interactions

• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Manage subscriptions and recurring payments

• Provide customer support

• Send order confirmations and updates

• Communicate about products, promotions, or bakery news

• Improve our website and customer experience

• Prevent fraud or misuse of our services

• Comply with legal obligations

We only use your information for legitimate business purposes.

3. Payment Processing

Payments are processed securely through third-party providers such as [Squarespace Payments/Stripe/PayPal/etc.]. We do not store full payment card information on our servers.

Please review the privacy policies of those payment providers for additional information on how your payment data is handled.

4. Subscriptions and Customer Accounts

If you purchase a subscription or create a customer account, we may store information related to:

• Active subscriptions

• Billing history

• Saved addresses

• Login credentials

• Account preferences

Customers may access, update, or cancel subscriptions through their customer account portal or by contacting us directly.

5. Email Marketing

If you opt into our email list, we may send:

• Bakery updates

• Product launches

• Seasonal menus

• Promotions

• Event announcements

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember user preferences

• Improve website functionality

• Analyze website traffic

• Support marketing efforts

You can control cookies through your browser settings.

7. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

• Payment processors

• Website hosting providers

• Email marketing platforms

• Delivery or shipping services

• Business and analytics tools

These third parties are only permitted to use your information as necessary to provide services to us.

8. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access your information

• Correct inaccurate information

• Request deletion of your information

• Opt out of marketing communications

• Request information about how your data is used

To exercise these rights, please contact us using the information below.

10. Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

The Linen Rose Bakehouse
the.linen.rose.bakehouse@gmail.com
781.217.2165
829 Franklin Street Duxbury, MA 02332

If you are located in Massachusetts or conduct business in Massachusetts, you may also be entitled to certain consumer protections under applicable state laws.

Website Platform Disclosure

This website may be hosted and operated through:

• Squarespace

• Stripe

• PayPal

• Google Analytics

• Email marketing providers such as Mailchimp, Flodesk, or Klaviyo

These services may collect data in accordance with their own privacy policies.

By making a purchase, you agree to our Terms & Conditions and Refund Policy.