Refund Policy
Due to the perishable nature of baked goods, all sales are generally final.
However, customer satisfaction is important to us. If there is an issue with your order, please contact us within 24 hours of pickup or delivery.
Depending on the situation, we may offer:
A replacement product
Store credit
Partial or full refund at our discretion
Refunds will not be issued for:
Orders not picked up
Minor decoration variations
Flavor preferences
Damage caused after pickup or delivery
Incorrect storage by the customer
Subscription Cancellations
Subscriptions may be canceled prior to the next billing cycle. Once a subscription payment has processed, that cycle is generally non-refundable.
Cottage Food Disclaimer
The Linen Rose Bakehouse operates as a home-based cottage food business in accordance with applicable Massachusetts cottage food laws and regulations.
Products are made in a home kitchen that is not subject to routine public health inspection.
Our kitchen may process the FDA-recognized major food allergens (Big 9), including:
Milk
Eggs
Fish
Crustacean shellfish
Tree nuts
Peanuts
Wheat
Soy
Sesame
Customers with food allergies should contact us with questions before placing an order.
Products are intended for personal consumption and should be properly stored after pickup or delivery.
By purchasing from The Linen Rose Bakehouse, customers acknowledge and accept these conditions.
By making a purchase, you agree to our Terms & Conditions and Refund Policy.
